Career Pathway School Based Clerical

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School-Based

Clerical

Pathway

Hover over the orange icon below the job classification title to see the minimum requirements and the associated competencies for the job.  To view full job descriptions, use the link at the bottom of the page.

School-Based Clerical Pathway

Marker 1

REQUIREMENTS: 

• Graduation from High School
• 2 years experience performing office work OR
• A 30 hour course in supervision + 1 year of experience

COMPETENCIES:

• Ability to Effectively Supervise Others
• Knowledge of Relevant HR Laws
• Knowledge of School Office Procedures
• Expertise in Office Productivity
• Highly Proficient with Office Technology
• Familiar with Microsoft Office Suite
• Strong Interpersonal Skills
• Effective Writing Skills
• Compelling Analytical/Problem Solving Skills

Marker 2

REQUIREMENTS: 

• Graduation from High School

COMPETENCIES: 

• Knowledge of Office Practices and Procedures
• Skilled in Office Productivity
• Proficient with Office Technology
• Familiar with Microsoft Office Suite
• Strong Interpersonal Skills
• Effective Writing Skills

Marker 3

REQUIREMENTS: 

• Graduation from High School
• 1 year of experience performing clerical work

COMPETENCIES:

• Knowledge of Office Practices and Procedures
• Skilled in Office Productivity
• Proficient with Office Technology
• Familiar with Microsoft Office Suite
• Strong Interpersonal Skills
• Effective Writing Skills

Marker 4

REQUIREMENTS: 

• Graduation from High School
• 2 years experience performing office work 

 COMPETENCIES:

• Knowledge of School Office Procedures
• Expertise in Office Productivity
• Knowledge of Relevant HR Laws
• Highly Proficient with Office Technology
• Familiar with Microsoft Office Suite
• Strong Interpersonal Skills
• Effective Writing Skills
• Compelling Analytical/Problem Solving Skills

Marker 5

REQUIREMENTS: 

• Graduation from High School
• 2 years experience performing office work that included data input & processing; recordkeeping
• 1 year of this experience must have been in a school office

 COMPETENCIES:

• Knowledge of School Office Procedures
• Expertise in Office Productivity
• Highly Proficient with Office Technology
• Familiar with Microsoft Office Suite
• Strong Interpersonal Skills
• Effective Writing Skills
• Compelling Analytical/Problem Solving Skills

TAKING YOUR CAREER TO THE NEXT LEVEL

Your career in the Clerical Pathway can move on from here – consider promoting into the Secretarial Career Pathway as an Administrative Secretary I or moving into the Administrative Assistant Pathway as an Administrative Assistant.Grow Your Skills – Grow Your Career

Professional development, or the continued training and education of employees, is the key to keeping you up-to-date in your field as well as helping you develop new skills to advance in your career.  The Personnel Commission’s Organizational Excellence Program offers a wide range of on-line courses on topics intended to expand your skills in your chosen career path.  Listed below are courses offered by Organizational Excellence intended to enhance your skills in the critical competencies for this career pathway.  Classes are separated by career level (entry, mid, and supervisory/administrative) and are available to be viewed at MyPLN (search for courses using a key-word in the course title).

Entry-Level

Expand your job-related skillset and prepare to move up in your career path.Search for these classes in MyPLN using key words in the course title:
–  School Office Procedures 
–  Microsoft Office – Beginner
   Outlook, Word, Excel, Access
–  Providing Telephone Customer Service
–  Customer Care: Getting it Right
–  Essential Telephone Skills
–  Business Writing Skills Made Easy
–  Abbreviating, Capitalizing, and Using Numbers
–  Using Punctuation Marks
–  Getting the Basics Right: Spelling Basics
–  Organizing your E-mail
–  Building Peer Relationships 

Mid-Level

Continue to grow your talents and prepare to move into supervisory positions.Search for these classes in MyPLN using key words in the course title:
–  School Office Procedures 
–  Microsoft Office – Intermediate
   Word, Excel, Access
–  An Attitude for Service
–  Listening to your Customers
–  Writing for Business
–  Written Communication
–  Creating Well Constructed Sentences
–  Get it Done:  Managing E-mails
–  Being an Effective Team Member
–  Building Better Relationships through Understanding

Supervisory/Administrative

Prepare yourself for the challenges of supervisory and administrative jobs.Search for these classes in MyPLN using key words in the course title:
–  School Office Procedures 
–  Microsoft Office – Advanced
   Outlook, Word, Excel, Access
–  Administrative Support: Developing Your Essential Skills
–  Polishing Your Skills for Excellent Customer Service
–  Audience and Purpose in Business Writing
–  Brain Bites: Email Management
–  Brain Bites: Organizing Your Files
–  Organize Your Physical and Digital Workplace
–  Time Management Basics
–  Trust Building through Effective Communication
–  Administrative Support: Interacting Effectively w/ Colleagues
–  Managing Conflict
–  Understanding Workplace Diversity
–  Accountability in Action: A Leader’s Guide
–  Giving Appropriate Feedback
–  Detecting and Dealing with Performance Problems
–  HR Competencies: Leadership and Ethical Practice

VIEW JOB DESCRIPTIONS

Job Descriptions summarize the essential responsibilities of a specific job classification, define the competencies necessary to perform the job, and lists the minimum qualifications for that job.   Take a look at the description for your current job and compare it to descriptions for jobs into which you may want to promote.

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JOB DESCRIPTIONS