COURSE DESCRIPTION In this session, you will learn how to: Avoid common obstacles to achieving "buy-in" from others; Communicate with empathy when dealing even with the most demanding people; Master the art of connecting with others; and Maintain composure when challenged.

COURSE DESCRIPTION Participants will learn up-to-date payroll concepts, absences and attendance type codes, time reporting corrections processes, and will review common SAP time entry reports.

COURSE DESCRIPTION This course offers an introduction to the role of a supervisor and provides participants with a broad understanding of what it takes to be an effective supervisor. We will also discuss effective strategies for orienting new employees.

An organization is only as good as its employees. Because supervisors and managers will encounter many personalities, emotions, and practices, it's important to learn how to be fair and caring when managing others. In this course, you will learn how to cultivate a workspace that encourages caring and positive relationships between you and your staff.

COURSE DESCRIPTION This workshop covers the importance of office organization procedures for creating a welcoming office environment for our parents, students, school community, and staff at elementary and secondary schools. Attendees will also learn critical LAUSD policies and procedures.

COURSE DESCRIPTION “Inspired Service” is designed to provide participants with tips and techniques for ensuring that all employees, students, parents and community members receive polite and welcoming service from LAUSD staff. Key highlights include: • Exploring how your role makes a difference those we serve at LAUSD • Identifying key techniques for responding quickly and…

COURSE DESCRIPTION Join as we explore: The Three Key Ingredients to Good Staff Management; The Components of Effective Evaluation Principles; and Acknowledging and Reinforcing Every Employee's Potential. This is part of the Supervisory Certificate Program 1; this course can be taken as part of the series or as a stand-alone course.

COURSE DESCRIPTION Learn Time Reporter and Time Approver responsibilities, get familiar with payroll concepts, learn the different payroll calendar, define attendance and absence codes, and summarize benefits time projections.

COURSE DESCRIPTION Stress is a natural part of life; however, it can be significantly amplified during times of change. In this course, you will learn how stress affects us mentally, emotionally, and physically and techniques that can help you manage stress. We will also discuss strategies on how to adapt and navigate through inevitable changes…

COURSE DESCRIPTION If you are a Classified employee and considering retirement, this workshop is for you! This is an opportunity to ask questions and learn the important retirement facts from District and Cal-PERS representatives. Program highlights include: What to consider when selecting a retirement date How to calculate your service credit How illness and vacation…