Performance Management – The No Surprises Approach to Good Management (Exceptional Supervisor Certificate Program – Level 1

COURSE DESCRIPTION

Managing staff performance is arguably one of the most critical roles carried out by our District managers and supervisors. Yet, applying all of the knowledge and skills that are needed to consistently and effectively do it well takes practice and commitment. Join as we explore: The three key ingredients to good staff management; the components of effective evaluation principles; and acknowledging and reinforcing every employee’s potential.

This is part of the Exceptional Supervisor Certificate Program. Participants may attend this class as a single class or as part of the entire certificate program.