Communicating Effectively (Supervisory Certificate Program: Level 1)
COURSE DESCRIPTION In this session, you will learn how to: Avoid common obstacles to achieving "buy-in" from others; Communicate with empathy when dealing even with the most demanding people; Master…
Current Time Reporting
COURSE DESCRIPTION Participants will learn up-to-date payroll concepts, absences and attendance type codes, time reporting corrections processes, and will review common SAP time entry reports.
The Role of the Supervisor and Supervisor’s Handbook for Orienting New Employees (Supervisory Certificate Program: Level I)
COURSE DESCRIPTION This course offers an introduction to the role of a supervisor and provides participants with a broad understanding of what it takes to be an effective supervisor. We…
Caring for Your Direct Reports
An organization is only as good as its employees. Because supervisors and managers will encounter many personalities, emotions, and practices, it's important to learn how to be fair and caring…
Elementary & Secondary Office Procedures for School Administrative Assistants
COURSE DESCRIPTION This workshop covers the importance of office organization procedures for creating a welcoming office environment for our parents, students, school community, and staff at elementary and secondary schools.…
Inspired Service
COURSE DESCRIPTION “Inspired Service” is designed to provide participants with tips and techniques for ensuring that all employees, students, parents and community members receive polite and welcoming service from LAUSD…
Performance Management Part I (Supervisory Certificate Program I)
COURSE DESCRIPTION Join as we explore: The Three Key Ingredients to Good Staff Management; The Components of Effective Evaluation Principles; and Acknowledging and Reinforcing Every Employee's Potential. This is part…
Time Reporting Fundamentals
COURSE DESCRIPTION Learn Time Reporter and Time Approver responsibilities, get familiar with payroll concepts, learn the different payroll calendar, define attendance and absence codes, and summarize benefits time projections.
Managing Stress and Adapting to Change
COURSE DESCRIPTION Stress is a natural part of life; however, it can be significantly amplified during times of change. In this course, you will learn how stress affects us mentally,…
Retirement Workshop
COURSE DESCRIPTION If you are a Classified employee and considering retirement, this workshop is for you! This is an opportunity to ask questions and learn the important retirement facts from…